This page is updated regularly as information changes.
We approach this challenge with a focus on the health and safety of our employees, customers, and the communities we support and operate in. We take care to follow the latest guidance from the CDC and our local health agencies for our cycling retail and online operations.
Our website is open and we are processing and shipping orders as usual, with some 1-2 day delays in shipment delivery times by UPS, FedEx, and USPS. Our customer service hours are operating as normal, with live support via phone and chat from 12pm - 6pm Monday through Saturday.
Backorders and preorders are being filled as quickly as possible and we are receiving shipments from vendors daily.
Returns are still accepted within 90 days of receiving your order.
Retail Store & Retail Service (Lincoln, Nebraska)
Our Lincoln, Nebraska Flagship Retail Bicycle Shop & Service Department is open for sales and service as normal from 12pm - 6pm Monday through Saturday. Local laws require face coverings and maintaining a 6’ social distance.
Cycling Inventory Shortages
The cycling industry has experienced unprecedented demand for bikes, parts, and gear combined with disruptions in factories and shipping. We are working closely with manufacturers and vendors to source the the items you want as quickly as possible.